Company in trouble after sending faulty phone to customer
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A user after being ‘cheated’ by the company approached the city’s consumer court. He received a faulty mobile phone instead of what he ordered online and decided to use legal ways to get an answer from the seller.
It is pertinent to note that after the promulgation of The Sindh Consumer Protection Act in 2019, a total of 29 consumer courts were established in various districts of Sindh, out of which six were in Karachi.